Returns & Refunds Policy

We want you to be fully satisfied with your Soundbrenner gear. If you are not completely happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to start the process and receive a return authorization.

• 2.
  Pack Your Device

  Securely place the product in its original packaging, ensuring all cables, mounting straps, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the device, we will process your refund to your original payment method within 5 to 7 business days.