Frequently Asked Questions
Everything you need to know about Soundbrenner wearables and music technology.
What is the difference between the Pulse and the Core?
The Soundbrenner Pulse is our dedicated wearable metronome focused solely on haptic feedback. The Soundbrenner Core functions as a 4-in-1 tool, featuring a vibrating metronome, a magnetic contact tuner, a decibel meter, and a smartwatch for everyday use.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States and Europe. International shipping times vary by location but generally range from 7-14 business days. Expedited shipping options are available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Does the Soundbrenner app work with all instruments?
Yes, our app and wearables are designed for all musicians. Whether you play guitar, drums, piano, or violin, the haptic feedback helps you internalize the rhythm regardless of your instrument.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm in select regions.
Is there a warranty on Soundbrenner hardware?
Every Soundbrenner wearable comes with a 1-year limited hardware warranty that covers manufacturing defects. This warranty can be extended through our Soundbrenner Plus subscription program.